Cookie Policy

Last Modified: 2 August 2024

This Cookie Policy applies to all websites offered by Zayo Group UK Limited and, where applicable, any of its European Union (“EU”) Member State or European Economic Area (“EEA”)-based affiliates (hereinafter “Zayo, “we”, or “our” or “us”), which refer to in this Cookie Policy.

A list of Zayo Group UK Limited’s United Kingdom and European affiliates can be found here

Zayo Group UK Limited’s listing of its United Kingdom and European affiliates does not, expressly or otherwise, mean that all or any of such affiliates accept responsibility for the acts or omissions of each other.

As this Cookie Policy applies to all of our websites (unless otherwise expressly provided), they are collectively referred to as “Websites” throughout this Cookie Policy.

When you visit our Websites we may use cookies or similar technologies as described below. By clicking on “continue” or “I accept” on the cookie banner which is presented to you, you are agreeing to our use of cookies in accordance with this Cookie Policy and you acknowledge that we will use the underlying personal data processing as we have set out here.

If you do not agree to our use of cookies in this way, you should click “decline”. You are also able to change your cookie choices by clicking on the relevant button. Please note, however, that disabling cookies might affect your online experience and/or prevent you from taking full advantage of our Websites.

What are cookies?

Cookies are files or pieces of information that may be stored on your hard drive or browser (or other Internet-enabled devices, such as a smartphone or tablet) when you visit our Websites. A cookie will usually contain the name of the website from which the cookie has come from, the “lifetime” of the cookie (i.e. how long the cookie will remain on your device), and a value, which is usually a randomly generated unique number.

Cookies enable our Websites to identify your computer, as you navigate different pages on our Websites, and recognise that you have visited before. Cookies themselves do not contain any directly identifiable personal information. However, we may link the information we store in cookies to any personally identifiable information you submit while on our Websites.

From time to time we may also use other technologies to log and collect data in order to analyse traffic to our Websites. These technologies will regularly only allow for a non-directly identifiable notice of your visit to be generated. However, in some instances they may allow us to obtain details about your IP address and to track visits to our Websites. In conjunction with cookies, this will enable us to identify what portions of our Websites are of interest to our visitors and to help us provide you with tailored information from our Websites.

For what purposes do our Websites use cookies?

Many cookies on our Websites perform essential functions or services you have requested or for security purposes.

Cookies also help us understand which sections of our Websites are the most popular, as they help show which pages are being visited and how long for. This helps us adapt our Websites to provide more relevant and accessible information and to better tailor our Websites and our products and/or services to your interests and needs. For example, cookies allow us to ensure that the information displayed on your next visit to our Websites will match up with your user preferences.

Cookies may also be used to help speed up your future activities and experience on our Websites.

We also use cookies to show adverts that are more relevant to your interests, for example, with your consent, we use tracking technologies to remember content that has previously interested you and then use this to help us provide more relevant targeted information to you, including when you are on another site. Tracking technologies also help to measure the effectiveness of advertising campaigns and helps us track whether our products and/or services have been properly displayed.

We also use cookies to compile non-directly identifiable, aggregated statistics that allow us to understand how users use our Websites and to help us improve the structure and content of the Websites (for example, by monitoring which features of the Websites are being used, which pages are visited, how often, and what information is downloaded).

In sum, advantages of cookies are:

  1. Remembering the details as provided for by the user.
  2. Remembering user preferences.
  3. Helping improve or Websites.
  4. Cookies can be deleted by the visitor.
  5. Cookies do not carry any threat to the visitor’s device.

What type of Cookies Zayo may place on your device?

Strictly necessary cookies: These cookies are essential in order for the operation of our Websites, such as cookies authenticating access to secure areas of our Websites, and cannot be switched off in our systems. Without these cookies, services you have asked for cannot be provided. They are usually only set in response to actions made by you which amount to a request for services, such as

setting your privacy preferences, logging in or filling in forms.  You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.  If you do not allow these cookies, then some or all of these services may not function properly.

Performance/Analytics Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Websites. They help us to know which pages are the most and least popular and see how visitors move around or Websites.  All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know

when you have visited our Websites, and will not be able to monitor their performance.

Marketing/Targeting Cookies: These cookies allow us to build a profile of your interests and to direct you to relevant products and/or services which we offer.  They do not store directly personal information, but are based on uniquely identifying your browser, or any Internet-enabled device(s) you may have used to visit our Websites. If you do not allow these cookies, you will experience less targeted

marketing, advertising and relevant information to cater for your interests.

Session Cookies (Non-Persistent Cookies): These cookies exist only while the user is on our Websites. These cookies are deleted once the user exits the web page, at the end of the browsing session.

Persistent Cookies: These cookies remain on your browser, or any Internet-enabled device(s) you may have used to visit our Websites, for a longer period of time, for the duration of each specific cookie, and will remain valid until its set expiry date (unless deleted by the user before the expiry date). They are used to recognize a return visitor as a unique user. If the visitor restricts persistent

cookies, these cookies fail to gather any information about that visitor.

Third Party Cookies: These cookies placed on your browser, or any Internet-enabled device(s) you may have used to visit our Websites are used for analytical and marketing and advertising purposes. These cookies can be persistent or non-persistent and are placed from different domain names.

When you visit our Websites you may receive cookies from third party websites or domains. We may have links to other organisations’ websites, apps, or social plug-ins. When we include these links, it gives those sites the flexibility to use cookies. They cannot read any cookies we set from the our Websites, and we cannot read any cookies they set, but it lets them do the same kind of traffic measuring that we do on our Websites. Other websites and services may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You should check the relevant third party’s website for more information about these cookies. The relevant third party is responsible for providing you with information regarding their use of cookies on their website and in respect of obtaining your consent before placing cookies on your browser, or any Internet-enabled device(s) you may have used to visit, or taking you to, their website.

Social Media Cookies: These cookies collect information when using social networking features on

our Websites site such as share or like.

How can you control, delete or withdraw your consent to the use of cookies?

You may withdraw your consent to our use of cookies on our Websites or delete or restrict the placing of cookies on your browser, or any Internet-enabled device(s) you may have used to visit our Websites, by using our Cookie consent management platform.

If you disable the cookies that our Websites use, this may impact your experience while on our Websites, for example you may not be able to visit certain areas of our Websites, or you may not receive personalised or tailored information when you visit our Websites.

You can also delete cookies already stored on your computer.

Again, doing this may have a negative impact on the usability of our Websites.

More Information

For more information on cookies and their use visit:

http://www.allaboutcookies.org

http://en.wikipedia.org/wiki/HTTP_cookie

How can you access, modify or delete your personal information?

As individuals, you have the right to access and to apply for the rectification of any personal data we hold about you. You also have other rights under applicable law. If you wish to be provided with more information and want to exercise these rights, please send a written and signed request to Zayo via email at eulegal@zayo.com or look at our Data Privacy Policy

Alternatively, you can use the relevant address below:

Vice President & General Counsel (Europe) 
Zayo Group UK Limited 
4 th Floor, The Relay Building | 114 Whitechapel High Street | London | E1 7PT | UK

Placed Cookies

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Read to determine which cookie banner to show
Name
Expiration
365 days
Function
Store cookie consent preferences

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
1 year
Function
Store user preferences

Facebook

Marketing

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Purpose pending investigation

Name
_fbp
Expiration
Function
Name
fbm*
Expiration
Function
Name
wd
Expiration
Function
Name
fr
Expiration
Function
Name
act
Expiration
Function
Name
datr
Expiration
Function
Name
c_user
Expiration
Function
Name
csm
Expiration
Function
Name
sb
Expiration
Function
Name
actppresence
Expiration
Function
Name
*_fbm_
Expiration
Function

Marketing

Name
Expiration
2 years
Function
Store last visit
Name
Expiration
3 months
Function
Store a unique session ID

Burst Statistics

Statistics (anonymous)

Usage

We use Burst Statistics for website statistics. Read more

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
Expiration
1 month
Function
Store and track interaction

LiveAgent

Purpose pending investigation

Usage

We use LiveAgent for customer support management. Read more

Sharing data

For more information, please read the LiveAgent Privacy Statement.

Purpose pending investigation

Name
Expiration
session
Function
Name
Expiration
persistent
Function
Name
Expiration
persistent
Function
Name
Expiration
10 years
Function
Store referrer ID's
Name
Expiration
10 years
Function
Name
Expiration
10 years
Function
Store number of visits

Google Adsense

Purpose pending investigation

Usage

We use Google Adsense for showing advertisements. Read more

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Purpose pending investigation

Name
google_adsense_settings
Expiration
Function

Google reCAPTCHA

Marketing

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Purpose pending investigation

Name
rc::c
Expiration
Function
Name
rc::b
Expiration
Function

Marketing

Name
Expiration
persistent
Function
Read and filter requests from bots

YouTube

Marketing

Usage

We use YouTube for video display. Read more

Sharing data

For more information, please read the YouTube Privacy Statement.

Purpose pending investigation

Name
GPS
Expiration
Function
Name
PREF
Expiration
Function

Marketing

Name
Expiration
6 months
Function
Provide ad delivery or retargeting
Name
Expiration
session
Function
Store and track interaction

LinkedIn

Purpose pending investigation

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Purpose pending investigation

Name
sdsc
Expiration
Function
Name
lms_ads
Expiration
Function
Name
lms_analytics
Expiration
Function
Name
_guid
Expiration
Function
Name
li_alerts
Expiration
Function
Name
li_gc
Expiration
Function
Name
AnalyticsSyncHistory
Expiration
Function
Name
bcookie
Expiration
Function
Name
li-oatml
Expiration
Function
Name
BizographicsOptOut
Expiration
Function
Name
li_sugr
Expiration
Function
Name
UserMatchHistory
Expiration
Function
Name
linkedin_oauth_
Expiration
Function
Name
lidc
Expiration
Function
Name
bscookie
Expiration
Function
Name
X-LI-IDC
Expiration
Function

Vimeo

Purpose pending investigation

Usage

We use Vimeo for video display. Read more

Sharing data

For more information, please read the Vimeo Privacy Statement.

Purpose pending investigation

Name
__utmt_player
Expiration
Function
Name
vuid
Expiration
Function

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
wpcb2_current_snippet_type
Expiration
Function
Name
lastExternalReferrer
Expiration
Function
Name
acss_dashboard_is_open
Expiration
Function
Name
Expiration
Function
Name
lastExternalReferrerTime
Expiration
Function
Name
userShortcuts
Expiration
Function
Name
li_adsId
Expiration
Function
Name
cmplz_task_filter
Expiration
365 days
Function
Name
_ga
Expiration
Function
Name
cmplz_consent_mode
Expiration
365 days
Function
Name
cmplz_saved_categories
Expiration
365 days
Function
Name
_ga_NF7LGM71Y5
Expiration
Function
Name
device_id_0248f41afbc3699996707b3a698ff9f99ca8cfc013883aa34d67e8eea14d9004
Expiration
Function
Name
wordpress_logged_in_2f87f3469a0515152c613341346fd57b
Expiration
Function
Name
HappyFilesExpandIds
Expiration
Function
Name
brx_active_window
Expiration
Function
Name
WP_DATA_USER_1
Expiration
Function
Name
bulkSecret
Expiration
Function
Name
acf
Expiration
Function
Name
rank-math-option-search-index
Expiration
Function
Name
_grecaptcha
Expiration
Function
Name
brx_state_globalClasses
Expiration
Function
Name
custom_colors
Expiration
Function
Name
rank-math-option-general-index
Expiration
Function
Name
rank-math-option-sitemap-index
Expiration
Function
Name
rank-math-option-titles-index
Expiration
Function
Name
wordpress_test_cookie
Expiration
Function
Name
cmplz_consented_services
Expiration
365 days
Function
Name
cmplz_policy_id
Expiration
365 days
Function
Name
cmplz_marketing
Expiration
365 days
Function
Name
cmplz_statistics
Expiration
365 days
Function
Name
cmplz_preferences
Expiration
365 days
Function
Name
cmplz_functional
Expiration
365 days
Function
Name
wp_lang
Expiration
Function
Name
cmplz_banner-status
Expiration
365 days
Function
Name
_gcl_au
Expiration
Function
Name
_ga_7MNZC3CZWZ
Expiration
Function
Name
hsoffset_page_65c7e257c4d07
Expiration
Function

Manage Consent