Our Story

At Zayo Europe, we believe in growth through collaboration. Rather than duplicating infrastructure through traditional carrier overbuild, we focus on combining one of Europe’s largest owned fibre footprints with strategic partnerships, our fast-growing IP network and Tier-1 global connectivity.

This collaborative approach allows us to deliver greater reach, faster deployment and exceptional customer outcomes while helping strengthen Europe’s digital infrastructure.

Following our independence from Zayo US, we’ve transformed our business with a clear ambition: to become Europe’s fastest-growing telecommunications provider while delivering industry-leading customer experience.

During that time we’ve:

• Expanded our sales organisation by 50%
• Welcomed more than 150 new customers
• Increased order volumes by 40%
• Maintained best-in-class operational metrics
• Delivered 96% of customer projects on or ahead of schedule

This growth reflects both our operational excellence and our customer-first approach.

The future of connectivity isn’t about building everything yourself—it’s about working with the right partners to create the best possible outcome for customers.

We’ve developed strategic partnerships with organisations including GasLINE in Germany and Reintel across Iberia, extending high-performance connectivity into new commercial centres and data hubs without unnecessary duplication of infrastructure.

By combining our strengths with those of trusted partners, we’re delivering more choice, greater flexibility and faster access to advanced connectivity services across Europe.

Artificial intelligence (AI) is placing unprecedented demands on network infrastructure, and we’re proud to play a key role in enabling that growth.

In the UK, we provide connectivity for the AI Growth Zone data centres, including QTS Northumberland, the UK’s largest AI Growth Zone, as well as facilities across North Wales, South Wales and Oxfordshire.

These projects support a national initiative expected to unlock up to £100 billion in private investment and create more than 10,000 jobs.

In France, we were selected to provide connectivity for a new GPU and AI compute campus in a rural location, delivering a scalable, resilient network solution that supports future expansion.

Beyond connecting data centres, we’re also bringing fibre infrastructure and internet services into surrounding communities while enabling open access for other carriers and customers.

Innovation is central to everything we do.

We became the first European carrier to fully enable 400G across our entire fibre-optic wavelength network, helping customers meet growing AI and cloud connectivity demands with greater efficiency and scalability.

We’ve made a number of service improvements based on customer feedback and later this year, we’ll launch our Network-as-a-Service (NaaS) platform, giving customers simplified access to cloud and AI infrastructure.

While NaaS itself isn’t new, our approach is different. Customers will enjoy the same seamless experience whether services are delivered across the Zayo Europe network or through one of our trusted partners, another example of Zayo Europe’s collaborative approach delivering better outcomes.

Our network continues to grow rapidly to support increasing customer demand.

Today we offer:

• Backbone readiness: Fully 400G enabled wavelength network, 800G ready.
• 32K fibre route kilometres (3.3M fibres) spanning 16 European connected countries.
• Direct on-net connectivity to over 600 data centres across Europe and 1,700 globally.
• Connected markets: Presence in 55 European markets and 400 global markets. 
• Subsea systems: Ownership and operation of 8 core European subsea routes (including critical UK-mainland Europe subsea cables). 
• Core capacity: 125 core Points of Presence (POPs) and more than 600 long-haul routes globally. 
• Cloud on-ramps: 380+ global cloud on-ramps.

These investments ensure customers have access to resilient, scalable infrastructure capable of supporting the next generation of digital services.

One global technology company initially approached us with four networking opportunities.

By taking the time to understand their wider business objectives, those four projects evolved into more than 65 deployments across multiple continents.

Together, we designed a bespoke 100Gbps global meshed network using Protected Wave Ethernet and Layer 2 Ethernet services, enabling secure, resilient and high-capacity connectivity between data centres in the US, UK and India.

Our involvement extended well beyond network design, supporting engineering, procurement, compliance and implementation throughout the project.

Today, we’re viewed not simply as a supplier, but as a long-term strategic partner.

Delivering outstanding customer experiences is a core part of our business.

We consistently deliver 96% of customer projects on or ahead of schedule while maintaining best-in-class operational performance, even as demand continues to grow.

Our resilience is also proven during critical events. When network infrastructure was disrupted during the Paris Olympics sabotage, our teams restored services rapidly, demonstrating the operational expertise customers rely on for mission-critical connectivity.

Success means helping customers grow through innovation, operational excellence and collaboration.

It’s reflected in our continued commercial growth, expanding network footprint, industry-leading service delivery and our role in supporting Europe’s digital transformation.

It’s also recognised across the industry, with CEO Colman Deegan named in Capacity’s 2026 Power 100 List and CFO Jennifer Smith recognised in The Tech Capital’s CFO50 Class of 2026.

Most importantly, success means continuing to build the partnerships and infrastructure that will power Europe’s digital future.

More than 850 carrier customers globally use the Zayo network.

Our people are experts, they’re local, and they’re committed. At Zayo Europe the people who serve you are constantly improving how we support you, based on your feedback and their expertise.

With Zayo Europe You Get:

• Real humans who care and act quickly
• Network Operations Centre (NOC) is insourced with offices in London, Paris and Sofia 
• Industry experts who solve problems before they happen
• Calm, confident service that lets you focus on your business

Meet the people who look after your business and your network at Zayo Europe in this video.

In this video we take you on a typical customer order journey and you meet the people who’ll take care of you along the way.

• 100% ‘best-in-class’ operational metrics maintained  
• 96% of projects in 2025 delivered on-time or earlier 
• Mean-time-to-repair (MTTR) averaged at 7.6 hours (best-in-class industry metric = 9.75 hours)  
• Network Availability = 99.97%

• The UK
• France
• Germany
• Bulgaria
• The Netherlands
• Poland
• Sweden
• Ireland

Our Founders​

• Our founders were veterans of the companies that constructed the earliest backbone of the Internet. They understood that truly putting “the world” on the World Wide Web would require connections, lots of them.​

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We Connected the World​

As one of the largest global internet backbone companies, Zayo is the leading independent service provider of light-speed data transmission infrastructure, with dense, high-quality networks connecting every major market in North America and many in Western Europe. Through partnerships with complimentary internet network providers, we provide our customers with global reach that takes them nearly anywhere they need to be.

Zeus, our fortified, ultra-low-loss subsea cable Zayo Europe built, own and operates running from Lowestoft, UK to Zandvoort, Netherlands to meet growing capacity needs in Europe.This fibre cable connects the economic powerhouse of London to mainland Europe, providing a significant line of data transmission between the two. Zeus is considered one of the most robust submarine cables in the sea. To learn more about how we ‘build the internet under the sea’, read the first hand account from our COO, James Ovel.

Zayo Europe provides critical communications infrastructure, high-speed fibre, and network solutions to a diverse range of industries across Europe, such as;

• Carrier
• Telecoms Providers and ISP’s
• Hyperscalers
• Neoscalers
• Cloud Providers
• Content Providers
• Large Enterprises
• Finance
• Pharmaceutical and Healthcare
• Government
• Data Centre
• Media
• Automotive
• Manufacturing
• Technology
• Retail