Customer Experience Excellence at Every Interaction
Making your life easy isn’t just a promise, it’s what we do.
How is down to our people looking after you at every step, from pre-sales to delivery to in-life support.


Network management that delivers unmatched service.
What sets us apart?
We deliver a customer experience that blends:
Superior network infrastructure reliability
Personalised service management
Bespoke designed solutions and network visibility
Responsiveness and care that’s second to none
Just ask our customers
Testimonials
“Excellent delivery experience and flawless support from Zayo Europe. Thank you.”
-Tata
OHMC France SAS
“My experience with Zayo Europe has been exceptional. Setting up their DIA service was a breeze and the connection speed is mind-blowing. The customer service team was efficient in guiding me through the plans, and the installation was quick and hassle-free. Thank you so much. ”
-OHMC France SAS
“Our partnership with Zayo Europe has been fundamental in expanding our network to meet growing client demands and support our evolution from a startup to an industry leader. We value Zayo Europe’s professionalism and dedication to delivering top-tier internet solutions, and we are grateful for their exceptional support and expertise.”
-Morning
Always on, always there, always got your back.
Our people are the heartbeat of Zayo Europe.
They’re experts. They’re local. They’re committed. And they’re constantly improving how we support you.
With Zayo Europe, you get:
- Real humans who care and act quickly
- Industry experts who solve problems before they happen
- Calm, confident service that lets you focus on your business








Proven Performance. Measureable Results.
Everyone says they’re the best. We prove it, by being the infrastructure provider that achieved…
Fastest reconnectionafter the Paris Olympics network sabotage
Fastest recoveryafter the French network chamber fires
Best in Class lead timeswhich is why YOU can turn CONNECTIVITY into revenue so quickly
Net Promoter Score in the mid-40sExceptional in our industry